Ahmadyan, Z., Azizi, M., & Amjadi Huor, J. (2020). Modeling the Relationship between Virtual Education on Intellectual Capital with Mediating of Knowledge Management in Higher Education. Iranian Journal of Information Management, 6(1), 155-177. (in Persian). Appuhamilage, K. S. M., & Torii, H. (2019). The impact of loyalty on the student satisfaction in higher education: A structural equation modeling analysis. Higher Education Evaluation and Development, 13(2), 82-96. Aristovnik, A., Keržič, D., Ravšelj, D., Tomaževič, N., & Umek, L. (2020). Impacts of the COVID-19 pandemic on life of higher education students: A global perspective. Sustainability, 12(20), 8438. Bertaccini, B., Bacci, S., & Petrucci, A. (2021). A graduates’ satisfaction index for the evaluation of the university overall quality. Socio-Economic Planning Sciences, 73, 1-7. Chen, P. Y., Pham, L., Cousins, B., & Bui, C. (2017). Student Satisfaction and Its Antecedents: How Does Student Satisfaction Index Model Matter in the Context of Joint Master’s Degree Programs in Vietnam. International Journal of Business & Applied Sciences, 6(2), 6-25. Chung, E., Subramaniam, G., & Dass, L. C. (2020). Online learning readiness among university students in Malaysia amidst COVID-19. Asian Journal of University Education, 16(2), 46-58. Dado, J., Taborecka-Petrovicova, J., Cuzovic, S., & Rajic, T. (2012). An empirical examination of the relationships between service quality, satisfaction and behavioral intentions in higher education setting. Serbian Journal of Management, 7(2), 203-218. Fornell, C., Johnson, M. D., Anderson, E. W., Cha, J., & Bryant, B. E. (1996). The American customer satisfaction index: nature, purpose, and findings. Journal of marketing, 60(4), 7-18. Giese, J. L., & Cote, J. A. (2000). Defining consumer satisfaction. Academy of Marketing Science Review, 1(1), 1-22. Ghomashchi, L., Motadel, M. R., & Toloie Ashlaghi, A. (2021). Discover and improve learners' feelings in e-learning using fuzzy inference system. Information and Communication Technology in Educational Sciences, 12(45), 109-130. (in Persian). Hassani, M., Gholam Azad, S., & Naveedy, A. (2021). Iranian teachers' Lived experience of virtual teaching in the early days of the coronavirus epidemic. Information and Communication Technology in Educational Sciences, 12(45), 87-107. (in Persian). Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural equation modeling: a multidisciplinary journal, 6(1), 1-55. Johnson, M. D., Gustafsson, A., Andreassen, T. W., Lervik, L., & Cha, J. (2001). The evolution and future of national customer satisfaction index models. Journal of economic Psychology, 22(2), 217-245. Johnson, M. D., Nader, G., & Fornell, C. (1996). Expectations, perceived performance, and customer satisfaction for a complex service: The case of bank loans. Journal of Economic Psychology, 17(2), 163-182. Khosravipour, B., Baradaran, M., & Rahimi Feyzabad, F. (2018). Factors Affecting Educational Satisfaction of Agricultural Master Students of Khuzestan Agriculture Sciences and Natural Resources University, Iran. Journal of Agricultural Education Administration Research, 10(45), 21-40. (in Persian). Liao, C., Chen, J. L., & Yen, D. C. (2007). Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model. Computers in human behavior, 23(6), 2804-2822. Malik, M. E., Danish, R. Q., & Usman, A. (2010). The impact of service quality on students’ satisfaction in higher education institutes of Punjab. Journal of management research, 2(2), 1-11. Manosalvas, C., Manosalvas, L., Reyes, M., & Paredes, L. (2019). Evaluation of customer satisfaction with restaurant services through the ACSI mode. In International Conference on Business, Big Data and Decision Sciences, Tokyo, Tokyo University of Science. Parahoo, S. K., Santally, M. I., Rajabalee, Y., & Harvey, H. L. (2016). Designing a predictive model of student satisfaction in online learning. Journal of Marketing for Higher Education, 26(1), 1-19. Qazi, A., Qazi, J., Naseer, K., Zeeshan, M., Hardaker, G., Maitama, J. Z., & Haruna, K. (2020). Analyzing situational awareness through public opinion to predict adoption of social distancing amid pandemic COVID‐19. Journal of Medical Virology, 92(7), 849-855. Sahu, P. (2020). Closure of universities due to coronavirus disease 2019 (COVID-19): impact on education and mental health of students and academic staff. Cureus, 12(4). Saleem, S. S., Moosa, K., Imam, A., & Khan, R. A. (2017). Service quality and student satisfaction: the moderating role of university culture, reputation and price in education sector of pakistan. Iranian Journal of Management Studies (IJMS), 10(1), 237-258. (in Persian). Shahsavar, T., & Sudzina, F. (2017). Student satisfaction and loyalty in Denmark: Application of EPSI methodology. PloS one, 12(12), 1-18. Shahzad, A., Hassan, R., Aremu, A. Y., Hussain, A., & Lodhi, R. N. (2021). Effects of COVID-19 in E-learning on higher education institution students: the group comparison between male and female. Quality & quantity, 55(3), 805-826. Shomali ahmadabadi, M., & Barkhordariahmadabadi, A. (2021). The Effectiveness of Virtual Happiness Training With a choice Theory on Hope and Anxiety Covid-19 of Female Teachers in Coronavirus Epidemic. Information and Communication Technology in Educational Sciences, 11(44), 47-65. (in Persian). Temizer, L., & Turkyilmaz, A. (2012). Implementation of student satisfaction index model in higher education institutions. Procedia-Social and Behavioral Sciences, 46, 3802-3806. Thomas, S. (2011). What drives student loyalty in universities: An empirical model from India. International Business Research, 4(2), 183-192. Turkyilmaz, A., Temizer, L., & Oztekin, A. (2018). A causal analytic approach to student satisfaction index modeling. Annals of Operations Research, 263(1), 565-585. Venkateswarlu, P., Malaviya, S., & Vinay, M. (2020). Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model. Theoretical Economics Letters, 10(01), 1-16. Yanti, B., Mulyadi, E., Wahiduddin, W., Novika, R. G. H., Arina, Y. M. D. A., Martani, N. S., & Nawan, N. (2020). Community knowledge, attitudes, and behavior towards social distancing policy as prevention transmission of COVID-19 in indonesia. Jurnal Administrasi Kesehatan Indonesia, 8, 4-14. Yazdanpanah, M., & Rahimi-Feyzabad, F. R. (2017). Investigating Iranian farmers' satisfaction with agricultural extension programs using the American customer satisfaction index. Journal of Agricultural & Food Information, 18(2), 123-135. (in Persian). Zamir, M., Shah, Z., Nadeem, F., Memood, A., Alrabaiah, H., & Kumam, P. (2020). Non pharmaceutical interventions for optimal control of COVID-19. Computer methods and programs in biomedicine, 196. Zhang, J., Wang, J., Min, S. D., Chen, K. K., & Huang, H. (2016). Influence of curriculum quality and educational service quality on student experiences: A case study in sport management programs. Journal of Hospitality, Leisure, Sport & Tourism Education, 18, 81-91. Zhang, L., Han, Z., & Gao, Q. (2008). Empirical study on the student satisfaction index in higher education. International Journal of Business and Management, 3(9), 46-51.